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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kelly Elliott

October 17, 2025

5  out of  5
rating by Kelly Elliott
"It was my first time looking for auto insurance and I had the pleasure of working with Hannah was my agent. She was amazing and made the entire process incredibly easy. Hannah was very detailed in explaining each step and made sure I understood everything before moving on. She was always willing to answer any questions that I had and she also went above and beyond to help me find the perfect coverage. I would recommend her to anyone in need of insurance!"
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Jorge Romo

October 15, 2025

5  out of  5
rating by Jorge Romo
"I had a great experience working with Samantha Ogas at State Farm. She was very nice, friendly, and professional from the start. What really stood out was how she followed up with me and made sure I had all the information I needed before making a decision. Thanks to her excellent customer service and care, I decided to move forward with my coverage. I highly recommend Samantha if you’re looking for someone who truly values her customers and goes the extra mile to help!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Vickie Carrasco

October 6, 2025

5  out of  5
rating by Vickie Carrasco
"Desiree was able to help us with all the changes needed to our policy. She was very friendly,knowledgeable and efficient. She even followed up with us. Excellent service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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jesus parra

October 3, 2025

5  out of  5
rating by jesus parra
"I recently changed my home policy and was provided great customer service from a State farm employee name Deseree"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Abigail Michelle

August 12, 2025

5  out of  5
rating by Abigail Michelle
"I am a first time renter and Hannah was super detailed and explained all of coverage options so well! She made me feel very comfortable & was super accommodating to everything I needed. I had a great experience !"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Welcome to #TeamCasillas"
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gerardo Lozoya

July 29, 2025

5  out of  5
rating by gerardo Lozoya
"Deseree was really helpful"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Marcos Mejia

July 28, 2025

5  out of  5
rating by Marcos Mejia
"Thanks for all the help Denise and great service much appreciated"
We responded:
"This is what we're here for: to help and provide remarkable service. Thanks Marcos, we're glad you enjoyed the experience."
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Leslie Avila

July 25, 2025

5  out of  5
rating by Leslie Avila
"Brian and Denise were very helpful! My family switched insurances end we found a much better rate with Manny’s office. Awesome staff!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Sofia Borjas

July 25, 2025

5  out of  5
rating by Sofia Borjas
"Hannah was awesome!! I needed a quote for renters insurance and she was quick to get me the information and get me set up! Will be coming back in the future."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Sandie Banales

July 25, 2025

5  out of  5
rating by Sandie Banales
"Lisa was very helpful in canceling one vehicle and adding a new one. Was quick in helping over the phone didn't have ro go to the office."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Vivian Cerrillo

July 25, 2025

5  out of  5
rating by Vivian Cerrillo
"I've had insurance with State Farm for a little over year now and I couldn't be happier with their service. Staff is very helpful and communicates effectively. Samantha was especially helpful today in helping switch cars on my insurance and made the transition easy. I highly recommend this location!"
We responded:
"We’re honored by your positive feedback, and we look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! ~Manny & Team"
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Melissa Reza

July 18, 2025

5  out of  5
rating by Melissa Reza
"Denise helped me with a quote, she was friendly and the process was quick and efficient!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Rachel Chavez

July 11, 2025

5  out of  5
rating by Rachel Chavez
"Thank you Samantha for answering all my questions and helping me with a new policy. Will definitely be recommending to my friends and family. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"I'm so happy to hear Samantha took care of you. Welcome to #TeamCasillas! We look forward to taking care of your friends and family. 🙂"
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Alma Retana

June 27, 2025

5  out of  5
rating by Alma Retana
"Thank you so much Denise and Genesis great service. You Girls made my day so nice and professional patient and understanding. Answer all my questions thank you 🙏 100 % recommended State Farm insurance ."
We responded:
"Thank you, Alma, for recognizing the efforts of our hardworking team members, and thank you for recommending #TeamCasillas. We're grateful for the opportunity to take care of you. "
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Susana Santillan

June 10, 2025

5  out of  5
rating by Susana Santillan
"Desiree provided an outstanding customer service. Thank you very much for all your attention and assistance!"
We responded:
"Manny Casillas: Thanks for the feedback, Susana! I am glad to hear that Desiree provided you with excellent customer service. If there is anything else we can help you with, please let us know. - Manny "
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Martin Hodson

June 9, 2025

5  out of  5
rating by Martin Hodson
"As a Kansas City chief fan I am very very pleased with your agent Samantha she explained everything in detail perfectly to where I could understand it any question I had she answered it very clearly I didn't feel discriminated or judged and I was very very pleased with the help and the assistance I got in a very pleased to say I'm very thankful to be now a part of State farm and I look forward to the service and the great prices and coverage that I'm getting Samantha may you and the rest of your staff have a great and blessed day month and year God bless you all"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at #TeamCasillas State Farm. If you ever have any questions or need assistance, we’re here to help! "
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Hector Montelongo

May 30, 2025

5  out of  5
rating by Hector Montelongo
"State Farm acted quickly and professionally in getting us the insurance that we needed. Thank you Samantha Ogaz!"
We responded:
"Thank you Hector for letting us take care of your home insurance and auto insurance needs. We appreciate your business!"
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Erika Gonzalez

May 27, 2025

5  out of  5
rating by Erika Gonzalez
"Awesome service! Denise was very quick and very helpful on adding my new car to my insurance. She was very pleasant. Thank you so much Denise!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Mohammed Shatat

April 29, 2025

5  out of  5
rating by Mohammed Shatat
"I’ve had a great experience working with Manny casillas State Farm office. Manny is professional, responsive, and genuinely cares about making sure I have the right coverage for my needs. Denise is also a pleasure to work with—knowledgeable, efficient, and always friendly. They make insurance feel easy and stress-free. Highly recommend their team!"
We responded:
"Thank you for the glowing review! We appreciate you letting us take care of you. We know you have options, and we're glad #TeamCasillas meets your expectations!"
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Socorro Carrejo

April 22, 2025

5  out of  5
rating by Socorro Carrejo
"Desiree is an awesome professional very helpful anytime that we have needed help with our policies or problems she is always been such a great person to help us out"
We responded:
"We thank you for the kind words Socorro. We aim for remarkable service, and Deseree always provides it. We appreciate you! - Manny"
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valeinvd

April 22, 2025

5  out of  5
rating by valeinvd
"Samantha has been by far amazing throughout the process! Definitely helped out with discounts and provided amazing service! Thank you Samantha!"
We responded:
"Thank you for reviewing our State Farm office, and for the kind words about Samantha! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Mason Farris

April 17, 2025

5  out of  5
rating by Mason Farris
"Talked to a young man named brian he was phenomenal and polite extremely helpful and knowledgeable"
We responded:
"Thank you for taking the time to complement Brian. We appreciate you Mason, and we're here to help you anytime."
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Miguel Flores

April 16, 2025

5  out of  5
rating by Miguel Flores
"Brian Avila did a great job getting the information I needed for my lender. He was fast and efficient. This State Farm branch is like having Jake himself there offering his services. Kudos to Jake, I mean Brian, for his efforts."
We responded:
"Wouldn't you know it - Jake and Brian are good friends, and share the same great work ethic (check out our Instagram page for a pic of them together)! We appreciate the kind words, and we appreciate you Miguel."
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gws

April 2, 2025

5  out of  5
rating by gws
"Denise Hernandez worked at getting me affordable monthly payments for full coverage on my car. She was accurate, patient, efficient and most of understanding."
We responded:
"I'm so glad to hear you had a great experience, and I will pass your complements on to Denise. We look forward to taking care of your auto insurance needs - and more - for many years. - Manny R Casillas Jr"
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Patty Rodriguez

March 7, 2025

5  out of  5
rating by Patty Rodriguez
"Denise was very helpful and patient with me. She gave me different options that could work for me."
We responded:
"Thank you Patty. I'm happy to hear Denise took good care of you. It's been a pleasure taking care of you and your family all these years. I look forward to many more. ~Manny R Casillas"